Vision Eye Institute is committed to continual improvement of its delivery in patient care. Our focus is to remain at the forefront of technology, service delivery of quality safe care, managing risk and listening and responding to our patients by continually collecting and evaluating clinical data, patients feedback and survey results.Vision Eye Institute’s strong commitment to safety and quality is reflected in our approach to:
We achieve this through measuring and reviewing all safety and quality aspects of the services we provide.
The VEI Board, CEO and Executive Management Team strive to meet all responsibilities by establishing a solid strategic leadership in safety and quality, supporting all staff and medical practitioners in their quest to deliver safe, high quality care, monitoring and responding to the performance of Vision Eye Institute’s patient care systems and processes.
Our company has established a Clinical Governance framework to minimise risk to its customers and continually monitors and improves quality of care services. This is achieved by: